We’re hiring an Account Manager to unlock growth opportunities across a portfolio of cutting-edge warehouse automation solutions!

At Element Logic, our customer relationships don’t end when a solution is delivered — that’s where the real partnership begins. As an Account Manager, you take commercial ownership of a portfolio of existing customers, ensuring their solutions perform at their best while identifying opportunities to expand and create additional value.

Working closely with customers and internal teams, you translate business needs into commercial opportunities across services, software, and system upgrades. Your focus is to drive customer satisfaction, system performance, and long-term growth by developing the installed base and strengthening recurring revenue through optimization programs and software offerings.

What does Element Logic offer?

• A Great Place to Work® - certified company, recognized for our culture and employee experience.

• A fast-growing business unit with 400% growth in two years.

• Work-life balance and flexibility through a hybrid work model.

• Individual skills development plans.

• Market-competitive salaries, benefits, and health insurance.

• Company car

Duties and Responsibilities:

• Act as the primary commercial contact for existing customers, ensuring strong support across Element Logic solutions and software.

• Build and maintain long-term customer partnerships through proactive follow-ups, regular meetings, and a strong focus on value creation and customer satisfaction.

• Identify and develop new business opportunities within the customer portfolio, driving growth across the Element Logic solution and software offering.

• Lead commercial processes related to Customer Success, including pricing, ROI calculations, proposals, and negotiations.

• Act as the customer’s escalation point when needed, ensuring professional experience and high customer satisfaction.

• Collaborate closely with consultants, developers, and delivery teams to support solution development, simulations, and project success.

• Conduct regular SLA and performance review meetings, ensuring continuous optimization of customer solutions.

• Support expansion projects by preparing handover documentation and ensuring smooth transitions to the Delivery organization.

• Capture customer insights and feedback to help evolve and improve Element Logic’s solutions and services.

• Build trust with customers by understanding their logistics flows, operational needs, and long-term automation strategies.

Competence Areas:

• Higher education in engineering, business administration, supply chain, logistics, or equivalent practical experience.

• 5+ years of experience within intralogistics, supply chain, or consultancy.

• Proven track record in sales of complex technical solutions, including tender processes and contract negotiations.

• Knowledge of intralogistics and warehouse operations.

• Strong customer‑orientation with the ability to communicate proactively across internal and external stakeholders.

• Strong analytical skills with advanced Excel capabilities, ideally including ROI calculations.

• Experience managing and developing larger customer portfolios.

• Solid understanding of lean principles and process optimization.

• Familiarity with WMS and ERP systems.

• Professional proficiency in Spanish and English, both verbal and written.

Who are we looking for?

We’re looking for someone who brings energy, passion, and a proactive mindset to every customer interaction. You build relationships naturally, take a structured and analytical approach to your work, and feel confident taking ownership as a trusted customer partner. You’re curious, open to feedback, and motivated by continuous personal and professional growth. Above all, you combine strong communication skills with a service-minded and commercially driven mindset

Place of work: Madrid or Barcelona

Start date: To be agreed upon

Form of contract: Permanent employment

For further questions about the position or process, contact Emilia Vera by email: emilia.vera@elementlogic.net.

Agency notice: We’re proud to handle all our recruitment in-house at Element Logic. That means we don’t accept candidates or approaches from external recruiters or headhunters. All hiring processes are managed exclusively by our own specialized Talent Acquisition team.

Be yourself, in your element.

At Element Logic, our people are our greatest resource. We believe individuals should be in their element and we recognize, celebrate, and nurture the strength of diversity. We offer equal opportunities and welcome applicants regardless of age, race, ethnicity, gender identity and expression, sexual orientation, language, national origin, mental and physical abilities, religious and political affiliations, stage of life, or family circumstances. We desire a work environment where people flourish with their unique abilities, perspectives, and life experiences.

About Element Logic
Element Logic® is a global technology company specializing in intelligent warehouse automation. Since its founding in 1985, the company has grown to employ over 950 people across 30 countries and has established itself as the first - and leading - AutoStore™ partner worldwide.

Renowned for its commitment to innovation and people-centric approach, Element Logic enhances warehouse performance through a unique combination of cutting-edge technology, AI-powered software, and tailor-made solutions. This enables businesses across industries to improve efficiency, accuracy, and scalability in their logistics operations.

With a proven track record and deep expertise in intralogistics, Element Logic has become the go-to partner for organizations seeking to gain a competitive edge through automation. The company’s culture is rooted in bravery, passion, and reliability - qualities that continue to drive its mission of optimizing warehouse performance. In 2024, Element Logic reported revenue of EUR 549 million.